FAQ

Q: How do I know what size to order? A: We have a size chart available for each product to help you find the perfect fit. Usually we only offer lowest possible size S, which often equates to XS. 

Q: What is your return policy? A: We accept returns within 30 days of purchase for unworn and unwashed items with all tags attached. Please refer to our Returns and Exchanges policy for more information.

Q: How can I track my order? A: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the our website. (Track your order section)

Q: Can I cancel or change my order after it has been placed? A: If you need to make changes to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes cannot be made once the order has been shipped.

Q: How do I contact customer service? A: You can contact our customer service team by email info@tintswares.com. Or go to our website's Contact Us page.

Q: How long will it take to receive my order? A: Delivery times vary depending on your location and the shipping method you choose at checkout. Please refer to our Shipping Policy for more information on estimated delivery times.

Q: What payment methods do you accept? A: We accept all major credit cards, PayPal, and other payment methods as available on our checkout page.

Q: Do you offer discounts or promotions? A: Yes, we occasionally offer discounts and promotions to our customers. Be sure to sign up for our email newsletter to stay informed of any upcoming sales or promotions.